Support

A person reads every email.

Each product has its own support channel, because the people who answer are the people who wrote it. Pick the one you need and you will skip a forwarding step.

Anything else

For questions that are not about a specific product — press, partnerships, legal, or a privacy request — write to hello@veralabsllc.com.

Making your email answerable first time

None of this is required, but including it usually saves a round trip:

  • Which product, and which store or device you are using it on.
  • What you expected to happen, and what happened instead.
  • A screenshot, if there was anything on screen worth seeing.
  • Roughly when it happened, so we can find it in the logs.

Privacy requests

To ask what data we hold about you, or to have it deleted, write to hello@veralabsllc.com. Our privacy policy explains what each product stores and how deletion works.